Shipping & Returns

Shipping Costs Hyland’s Robot Lawn mowers and Power Products. (Shipping to Republic of Ireland Only) Small Items € 20.00 Mudium Items €40.00 Large Items – Call our office for more information as this cost is determined by the courier.

We check all our orders before shipping to make sure that everything is in good working order. We use DPD as or preferred distributor Nationwide. When you place your order before 2pm, it will be shipped that day. Any order made after this time may not be attended to until the next day. Please allow 3 to 4 working days on all deliveries.

Returns

Prior to dispatch You can cancel your order at any time prior to dispatch ( We will only accept email notification for any cancelation) and we will refund your payment on the same day. If, however the item has been dispatched we would ask you to return the item to us and on receipt, we will refund your money less delivery costs.

Damaged in Transit

If your goods are damaged on delivery, you have the right to not to accept any delivery, please inform us of this immediately and we will dispatch a replacement product. If they are damaged once opened, please inform us of this and repackage the goods, which will be uplifted. A replacement product will be dispatched.

Lost/Missing Deliveries In the unlikely event that your parcel has not been delivered and cannot be traced, we will either refund your money or dispatch a replacement. If you later receive the original package, it must be returned to us or you will be charged for both items. Not Satisfied with your item

Not Satisfied with your item

If you are unhappy with your purchase for any reason – you can return your order within 14 days of purchase. Please ensure that it is returned to us in an unused condition in the original packaging and with your receipt. In this instance, we would ask you to cover the postage charges involved in returning the item to us. Once received you will be issued a refund.

Faulty Goods

If after some time your item is in a faulty condition, please contact us immediately and we will assess the problem. If required, we will send replacement parts or collect & repair. If the product is covered under the manufacturer’s warranty, you will be asked to cover all costs involved in getting the product to us for repair.

If the problem is not covered under warranty, we would ask you to cover costs in this instance.

Privacy Policy

We take great care in protecting our customers’ security and privacy. We do not share any customer information with any third parties. All payments are processed in a secure manner.

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hylandsrobotmowers.ie meets all rules and regulations under GDPR policy.

Shipping & Returns